Based in London, the South East and Sheffield, we are well positioned to serve the UK and Europe

Head Office

19 Station Road
Thorpe Bay

t: 01702 811 222

London Office

New London House
6 London Street

t: 020 3553 4696

Sheffield Office

1 Concourse Way
Sheffield City Centre
S1 2BJ

t: 01145 518 100

Contact Couno

We’d love to hear from, fill in our simple contact form and one of our team members will contact you.

If your enquiry is urgent and you want to speak to our team now, please call the switchboard on 01702 811222

    Frequently Asked Questions

    Below are our most frequently asked questions and answers, however if you’re unable to find the answer you’re looking for, call us on 01702 811222 or drop us an email at

    At Couno our offices are open Monday to Friday 8am to 6pm for IT Support related enquirers.

    For Sales and General enquirers our team is available 9am to 5:30pm


    The fastest way to request IT support with our helpdesk is to log a ticket. You can do this by emailing – You will receive a reply with your unique ticket number which can be used to track the progress of your request. Once we receive your request, your ticket will be assessed in the triage queue and assigned to an engineer to resolve.