Based in London and the South East, we are well positioned to serve the UK and Europe

Head Office

19 Station Road
Thorpe Bay

t 01702 811 222

London Office

New London House
6 London Street

t 020 3553 4696

How can we help?

Technical Support Call: 01702 811222

Need to speak to one our support engineers? if you have an existing ticket open, call support team or email 

Dedicated Account managers

Our team of specialist Technical Account Managers are available to assist with all technology procurement needs for your business, please call 01702 811222 to speak to an account manager today.

General Enquiries

If you have a general enquiry about the products or services provided by Couno or anything of a non-technical nature, please call 01702 811226, email or use our simple contact form.

Contact Couno

We’d love to hear from, fill in our simple contact form and one of our team members will contact you.

If your enquiry is urgent and you want to speak to our team now, please call the switchboard on 01702 811222

Frequently Asked Questions

Below are our most frequently asked questions and answers, however if you’re unable to find the answer you’re looking for, call us on 01702 811222 or drop us an email at

Our offices are open Monday to Friday 8am to 6pm for IT Support related enquirers.

For Sales and General enquirers our team is available 9am to 5:30pm


The fastest way to request support with our helpdesk is to log a ticket. You can do this by emailing – You will receive a reply with your unique ticket number which can be used to track the progress of your request. Once we receive your request, your ticket will be assessed in the triage queue and assigned to an engineer to resolve.