Professional Services
Professional Services

Professional Services. IT isn’t just about performing office functions. It’s about enabling businesses to achieve business goals and keep up with the competition. The question is no longer “how can technology improve your business?” but “is it possible to stay in business without technology?”.

It’s a rapidly evolving industry that’s difficult for even seasoned IT professionals to keep up with. So, we do all the homework for you so you can rest assured your set-up will help you go wherever you need to.

We work with you to ensure not only that your computer systems are fit for purpose, but that they’re able to meet the ever-changing demands of your customers.  We’ll support you in every aspect of your ICT, from leading on complex projects and liaising with suppliers to ensuring you’re fully compliant with the GDPR. You can always count on us to give you honest, impartial advice with no hard sell or hidden extras – just a partnership you can rely on.

Professional ServicesConsultancy and Projects

We offer clear support and planning with all aspects of your IT projects, to help you get optimised for success. Technology is changing every day so any kind of new investment can seem like a gamble. We’ll talk you though all your options, finding you the most cost-effective and sustainable solution for your business.

Our consultancy and projects services include:

  • Strategic planning
  • Disaster planning
  • Cyber Security
  • Assessments and advice
  • ICT audits and health checks
  • Procurement and licensing
  • Installations and upgrades
  • Data migrations
  • Virtualisation
  • Networks and Cabling
  • Project management and delivery
  • Staff training and development
  • Office relocations
  • Ongoing support

Whether you’re a small business looking for some short-term project work, or an IT department needing a fresh perspective, we can help. Our philosophy is that great business is about communication, so you can count on us to keep you informed every step of the way and ensure we’re meeting your approval throughout. If you’re happy, so are we.

IT Professional ServicesInfrastructure and Planning

Successful businesses start with great ideas, but without a solid infrastructure even the best ideas in the world can’t come to fruition. We know that a solid ICT infrastructure is about more than ensuring your computers, printers and routers are all talking to each other. It should form the foundation for your business; a platform through which your entire organisation is properly connected and can respond to growth and change.

We’ll support you through all stages of your ICT infrastructure lifecycle, from initial concepts all the way through to post go-live support. Our combination of technical know-how, business sense and great service means you can rely on us to deliver a robust, secure and scalable framework that will help you succeed.

Working in partnership with you, we’ll ensure your ICT infrastructure is aligned with your business objectives, delivers a clear return on your investment and is able to move and grow as you do. You’ll be prepared for office moves, mergers and acquisitions, free from the worry of costly downtime or data loss.

Our infrastructure and planning services include:

  • Reviews and audits
  • Procurement and licensing
  • Project management
  • Advice, consultation and design
  • Installation
  • Configuration
  • Ongoing support

Have an IT project coming up?

Speak to our professional services team and see how we can help your project run smoothly.

Email or call 01702 811222


Couno’s customer charter

  • Our mission is to enhance your company’s productivity with data
  • Couno aims to increase your profitability with smoother business operation and lower fixed costs
  • We’re always available so, in case of a problem, we guarantee minimal disruption
  • To see the value we bring to your basis, analyse your company’s KPIs before and after we started service
  • We shape our service around your business. It’s completely scalable and you can increase or decrease service as and when your business requires it