IT Support

24/7 Monitoring
24/7 Monitoring

IT systems monitoring around the clock made easy, simple, and affordable for organisations of all sizes. Multiple service level options available.

24/7 IT systems monitoring from Couno’s IT professionals means that:

  • we can identify potential business-disrupting outages in good time
  • we audit and monitor your hardware and software, identifying vulnerable areas and providing additional security to prevent cyberattacks
  • you can use your IT staff to build value for your company by investing time on productive projects, rather than spending a lot of their time defending the value you’ve built in your business already
  • we provide automatic critical software and security updates
  • our IT network monitoring tools and server monitoring tools can give advance warning of when to perform urgent data backups.

As soon as you open for business, one of our monitoring team will be in touch with you and your colleagues to advise you on the nature of any threat your company is facing.

Server monitoring free of worry – how we help your business

Our IT monitoring service provides an all-round package of support not only for your IT systems but for your IT team as well.

Start of the service

At the start of our service, we’ll look at all aspects of your current IT system to get an overall picture of its strengths, weaknesses, and the capacity you need from your IT system to keep your business efficient and functioning.

We’ll present you with what we find and seek your approval to carry out the work required to patch up any weaknesses. Talk to us about combining the 24/7 IT monitoring service with any other aspect of support you need us to provide.

Ongoing support

The software we install on your system to monitor it is very lean, meaning it will have absolutely no impact on the speed or the efficacy of your IT set-up.

This software will flag up any potential problems or faults immediately, giving us (and your IT team) plenty of time to react, diagnose, and eliminate the issues.

In the event of a cyberattack, we’ll give you as much advanced warning as possible. This will give you the maximum amount of time to work with us on preventing an attack turning into a real business continuity and data protection issue. With recent ransomware attacks, this service is more important than ever.

The threat management processes our system uses gives us, in a very short space of time, an idea of how your terminals, networks, and servers operate normally.

With that information, we can filter out standard detectable performance issues and turn our attention to reinforcing your system with the very latest security patches before any identified issues turn into something worse.

IT monitoring and management specific to your company

Couno’s around-the-clock monitoring software uses the very latest in IT security monitoring tools to safeguard against and check for all issues related to cyber security, anti-virus, anti-spam, and anti-malware threats.

Using the very latest security technology, our advanced software is always scanning your laptops, workstations, networks, and connected devices for problems and irregularities that indicate impending IT issues.

Ongoing IT performance monitoring gives Couno the ability to identify potential issues before they happen. That means that we can help you successfully manage these issues before they develop into something much larger and more threatening.

Our IT remote monitoring allows us to check software to see if patches are available for extra protection. We’ll also be able to check if any of the software you are running or the hardware attached to your systems has been deprecated, which may present opportunities for cyberattacks against your company.

With Couno’s IT network monitoring software, we’re able to start to understand your IT systems and how they are normally used.

Ongoing IT performance monitoring means that we can filter out activities and traffic of no concern. That means we’re able to focus on any anomalies and identify their cause by carefully examining the data generated as a result. If the data indicates a problem, we can react straight away, informing you and your IT team.

If your company is using Windows, we will deploy the latest version of our specialist PC monitoring software when protecting your company from potential IT issues.

Couno’s server monitoring service uses the very latest in server monitoring tools for protecting your organisation

Our state-of-the-art security software offers around-the-clock effective server  monitoring; watching out for any incidents or potential incidents on our advanced server monitoring dashboard software.

We check for faults and outages as soon as they occur, and can back up your systems and crucial business data in case of critical irregularities or if your business comes under sustained cyberattack.

Backed up by expert IT technicians during office hours, we can provide server monitoring for Windows systems, server monitoring for Linux systems, and server monitoring for Ubuntu users.

Our IT infrastructure monitoring, including for networks both in and out of your business, is constantly achieved using the very latest in advanced IT monitoring software.

Contact Couno about 24/7 IT monitoring

We work with companies in London, Essex, Surrey, within the M25, ensuring that their IT systems, networks, and servers offer the greatest possible protection while efficiently and effectively performing the tasks your company needs to carry out to do business.

Please dial 020 3553 4696 or email to book your consultation.


Couno’s customer charter

  • Our mission is to enhance your company’s productivity with data
  • Couno aims to increase your profitability with smoother business operation and lower fixed costs
  • We’re always available so, in case of a problem, we guarantee minimal disruption
  • To see the value we bring to your basis, analyse your company’s KPIs before and after we started service
  • We shape our service around your business. It’s completely scalable and you can increase or decrease service as and when your business requires it