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Services

Pay As You Go IT Support
Pay As You Go IT Support

Not ready for a long-term commitment? Our competitively priced pay as you go IT support service could be the answer.

When you don’t have a huge IT budget, paying out every month for services you might not use can be a bit of a pain. Couno’s pay as you go IT support service is the ideal solution for companies with up to 100 staff – just contact us whenever you need a helping hand.

The ideal complimentary IT support service, it gives you total freedom and flexibility and covers:

  • One-off support issues and troubleshooting
  • Emergency support and back-up when needed
  • Support for your exiting IT team when they need additional capacity
  • Help with new and ongoing internal IT projects
  • Expert advice, guidance, and consultation on all IT matters
  • Comprehensive cover during office hours

Pay as you go IT support – coverage

Couno’s pay as you go IT services support clients throughout Essex and London with:

  • Network and IT infrastructure issues (including broadband, routing, switches, VoIP, Windows, phone system, and general communications)
  • Remote monitoring, network monitoring, and alert services at very short notice or within pre-arranged time windows
  • Hardware and software trouble shooting
  • Project management for all stages of your IT project, along with all the technical and human resources you need
  • Expert telephone and email IT support for your staff, both onsite and remote

Pay as you go IT support – training, holiday, sickness, and parental cover

Absences from your internal IT team, whatever the reason, can really stretch the capacity of the remaining staff left to deal with a workflow designed for more hands.

Contact us now and we’ll happily cover your missing IT staff members whenever you need us.

Pay as you go IT support – project support

Any new project takes careful planning, expertise and time – which all takes a toll on your resources. We can work with you to ensure your IT projects are delivered effectively and on time, supporting you with everything from scope and planning to full management and post go-live support.

Whether you need to add temporary personnel for your project, act as a consultant or take the reins on the entire thing, Couno will get you where you need to be in no time.

Pay as you go IT support Essex

We provide pay as you go IT support services across London and to our clients outside the M25 including Essex.

Pay as you go IT support – prices and costings

We believe in total transparency from the outset, which is why we’ll never add any unexpected extras onto your bill or try to get you to pay for anything you don’t need.

For project-based work, we’ll always agree a fixed fee in advance, and thanks to our advanced client communication system, you’ll be fully informed throughout the entire process.

Contact Couno about pay as you go IT support

Got an immediate need? Or do you sense a bottleneck coming up with your internal IT support in the coming weeks and months? We’d love to talk to you. Once we understand your situation, we can design a package of pay-as-you-go support so you know what you’ll receive from our team, and our competitive pricing policy.

Please dial 020 3553 4696 or email hello@couno.co.uk to book your consultation.

CONTACT COUNO

Couno’s customer charter

rosetta
  • Our mission is to enhance your company’s productivity with data
  • Couno aims to increase your profitability with smoother business operation and lower fixed costs
  • We’re always available so, in case of a problem, we guarantee minimal disruption
  • To see the value we bring to your basis, analyse your company’s KPIs before and after we started service
  • We shape our service around your business. It’s completely scalable and you can increase or decrease service as and when your business requires it