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Services

Enterprise IT Support
Enterprise IT Support

IT Enterprise Support for companies with 100+ staff

Sometimes, it feels like IT can stand in the way of progress for larger businesses and organisations. How can you turn this around so technology is an enabling force?

Organising an IT support department can be a real headache for management.  The task of recruiting, training, and holding onto qualified and experienced IT support staff is huge. Absences, holidays, and other reasons that cause IT support staff not to be present at work can result in large backlogs of issues that those who are in work will struggle to stay on top of. How can you expect them to find the time to monitor your network and IT traffic enough to prevent cyber-attacks?

You can’t.

IT staff are only human. If they’re constantly putting out small fires it’s impossible to focus on the bigger picture – keeping your system fully operational and secure.

If no matter how hard your IT team work, your computer networks are holding you back, it may be time to consider outsourcing the function.

IT Enterprise Support Services

When it comes to IT, larger enterprises can often be the victims of their own success. Customers are more demanding and expect you to have the biggest, best and shiniest technologies in place so you can give them more of what they need. You’re expected to be more productive and responsive, while the powers that be want you to keep costs down. Scaling up takes a huge investment, but it’s only a matter of time before the next big thing in IT comes along and you have to do it all over again.

When it comes to IT, larger enterprises can often be the victims of their own success. Customers are more demanding and expect you to have the biggest, best and shiniest technologies in place so you can give them more of what they need. You’re expected to be more productive and responsive, while the powers that be want you to keep costs down. Scaling up takes a huge investment, but it’s only a matter of time before the next big thing in IT comes along and you have to do it all over again.

Our enterprise IT Support services promise your large business:

  • Constant tracking and monitoring of your IT systems
  • Complete compliance and data security
  • Access to some of the country’s best engineers and technicians in the UK
  • High service level agreements
  • Transparent and timely reports and audits
  • Excellent communication throughout
  • Total flexibility and scalability

Couno has been built from our very inception to be flexible enough to service an organisation of your size and complexity.

Enterprise support IT – contact us today

Couno is invested in our client’s success and we measure that success by the efficiency and the quality of our service as well as how much we add to your bottom line.

Please dial 020 3553 4696 or email help@couno.co.uk to book your consultation.

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Couno’s customer charter

rosetta
  • Our mission is to enhance your company’s productivity with data
  • Couno aims to increase your profitability with smoother business operation and lower fixed costs
  • We’re always available so, in case of a problem, we guarantee minimal disruption
  • To see the value we bring to your basis, analyse your company’s KPIs before and after we started service
  • We shape our service around your business. It’s completely scalable and you can increase or decrease service as and when your business requires it