Essex and London small business clients
IT projects and IT support from the Couno SME team
Working with Couno as your IT project and support team offers three distinct advantages to having your own IT department:
- Price – our services come at a fraction of the cost of having and training your own IT team
- Scalability – it’s much easier to upscale and downscale your Couno service team than hire and fire staff
- Skills base – if you have one or two IT people, your company’s knowledge base and capacity to deal with countless variable IT issues is much smaller and much less flexible than Couno’s team of specialist support staff with their own individual specific areas of expertise.
More than the day to day, there’s the future to think about. As your company grows, its IT needs change and for a director with limited confidence and knowledge and confidence in IT, what’s out there can seem incredibly difficult to understand because technology is always moving on and getting more complicated by the year.
You can appoint Couno as your unofficial IT director, there to help you with projects and there to make sure that any costs you incur in expanding your systems are limited to only what you need as a minimum to pay but still get the desired level of functionality and adaptability from it.
Working with Couno is not so much outsourcing, but a partnership between your business and ours. You’ll get to benefit from the advanced knowledge and expertise of our specialist technicians. It’s flexible support to suit your budget and scalable services to power your IT as your company grows.
SME cybersecurity
Two thirds of all small businesses in the UK have been victims of cybercrime. Whilst the average cost of a cyber-attack is around £3,000, this number jumps dramatically if the company doesn’t have a suitable continuity plan in place for the recovery period.
With Couno as your SME IT partner, we’ll have you covered. We take extensive measure to protect your vital data from cybercriminals and will even train your team on how to recognise online scams to protect your company.
We can help you upload all of your information to our secure cloud data base which we monitor 24/7 to prevent any kind of breaches. Even if someone managed to get a hold of your data, we encrypt it before uploading making it completely worthless for resale purposes.
We automatically back up your data too, so if disaster strikes, you’ll be able to download your business information right away.
SME telephony and connectivity
We understand that, to keep your profits up, you want to keep your costs as low as you can. But you can’t cut corners when it comes to keeping your company connected. Our hosted telephony systems mean you only pay for what you use with no up-front capital investment needed.
VoIP systems are made, received and transferred over the internet, so you can take your SME global or allow for remote working by calling employees and clients anywhere in the world at no extra cost. With other services like hosted desktops and cloud storage, your staff can also access their files and data no matter where they are.
Our dedicated SME team have helped countless businesses in a wide variety of sectors to find the perfect IT solutions to keep their company’s connected. With Couno as your IT specialist partner, we guarantee a bespoke service designed around you; helping to improve your systems’ efficiency and your employees’ productivity.
Your small business IT partner
Couno works with dozens of companies in Essex and further afield to help them day to day and over the long term. Ours is a service based upon absolute assured quality, efficiency, scalability, and support to your organisation – a service designed to help your business grow.
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